Refunds

All sales are final. We apologize, but we are not able to give refunds. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company. We cannot tamper with the entries for the Fantasy Car Giveaway.

No Refunds, Defective Exchanges Only 

We only replace/exchange items if they are defective or damaged. We do not offer exchanges if you do not like the item you ordered.

If you need to exchange it for the same item, send us an email at orders@zerosixty.life. Once we confirm your exchange as valid. You can mail your item to ZeroSixty PO Box 7664, Mesa, AZ 85216. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Chargebacks

Customers who create chargebacks towards the Fantasy Car Giveaway will be disqualified from the current giveaway, banned from future giveaways and blocked from purchasing from ZeroSixty. 

Coupon Codes

    • Discount codes must be applied at the time of checkout - You must press "Apply" to see the order total update
    • We cannot adjust any prices after the order has been submitted
    • Only one code can be used per purchase
    • Coupon codes cannot be applied to previous purchases

VIP Memberships

We cannot refund VIP Membership recurring charges after they have been billed. The customer must cancel their membership by logging into their account or contact us prior to being charged. For more information on canceling your membership read our instructions here. 


Shipping

We are not responsible for incorrect addresses
Please make sure your address is correct. If an order is returned due to invalid address the customer is responsible for shipping costs unless it is a carrier error. All unclaimed orders will be donated to charity.

We are not responsible for missing or stolen packages
We rely on the tracking information provided by USPS, UPS and DHL. If your package is reported delivered we cannot replace your package. If you are having issues with your delivery please contact your local post office, UPS or DHL office. For USPS issues you can use this form https://usps.force.com/emailus/s/.

To return your product for an approved exchange, you should mail your product to

ZeroSixty PO Box 7664, Mesa, AZ 85216. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.