Refunds

All sales are final. We apologize, but we are not able to give refunds. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company. We cannot tamper with the entries for the Fantasy Car Giveaway.

 

No Refunds, Defective Exchanges Only 

We only replace/exchange items if they are defective or damaged. We do not offer exchanges if you do not like the item you ordered.

Custom made items cannot be returned or exchanged. Custom made items are listed below:

  1. Shoes - these are made to order fitment is not guaranteed since there isn't an option to try them on first.
  2. Phone cases - these are made to order for the phone you selected at checkout, no returns or exchanges.
  3. Shift knobs - these are custom made to order and we do not guarantee fitment if you selected the wrong thread or have aftermarket parts.
  4. Wheels - Variant is responsible for all quality and fitment issues. Please contact their customer service department.
  5. Underwear, boxers or sox - Unfortunately we do not exchange any boxer, socks or underwear products due to hygiene and safety.- 

If you need to exchange it for the same item, send us an email at orders@zerosixty.life. Once we confirm your exchange as valid. You can mail your item to:

ZeroSixty
18625 S. 187th Place
Suite B107
Queen Creek AZ 85142 

Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we can’t offer you an exchange. To be eligible for an exchange, your item must be unused and in the same condition that you received it. 

Exchange Shipping Costs

Customers are responsible for all shipping costs for exchanges, including exchanges related to errors while ordering such as choosing the wrong size.

 

Chargebacks

Customers who create chargebacks towards the Fantasy Car Giveaway will be disqualified from the current giveaway, banned from future giveaways and blocked from purchasing from ZeroSixty. Customers will need to pay a $30 chargeback penalty before they will be allowed to purchase or win.

Coupon Codes

    • Discount codes must be applied at the time of checkout - You must press "Apply" to see the order total update
    • We cannot adjust any prices after the order has been submitted
    • Only one code can be used per purchase
    • Coupon codes cannot be applied to previous purchases

 

VIP Memberships

We cannot refund VIP Membership recurring charges after they have been billed. The customer must cancel their membership by logging into their account or contact us prior to being charged. For more information on canceling your membership read our instructions here. 

 

Shipping

We are not responsible for incorrect addresses
Please make sure your address is correct. If an order is returned due to invalid address the customer is responsible for shipping costs unless it is a carrier error. All unclaimed orders will be donated to charity.

We are not responsible for missing or stolen packages
We rely on the tracking information provided by USPS, UPS and DHL. If your package is reported delivered we cannot replace your package. If you are having issues with your delivery please contact your local post office, UPS or DHL office. For USPS issues you can use this form https://usps.force.com/emailus/s/.

Return Instructions
To return your product for an approved exchange, you should mail your product to

ZeroSixty
18625 S. 187th Place
Suite B107
Queen Creek AZ 85142

Customers are responsible for paying for all shipping costs for returning their items and shipping them item back to you. Shipping costs are non-refundable

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Coupon codes
We can add coupon codes after purchase.

  • Discount codes must be applied at time of checkout by presssing "Apply" to see the order total update
  • We cannot adjust prices after the order has been submitted
  • Only one code can be used on a purchase
  • Coupon codes cannot be applied to previous purchases